Dr. Neethu Mariam Joy (Left) and Nikkitha Shanker (Right)Voice AI startup SuperBryn has raised $1.2 million in a pre-seed funding round led by Kalaari Capital’s CXXO Initiative.
The round also saw participation from angel investors including Rikant Pitti (co-founder, EaseMyTrip), Arjun Pillai (founder, Docket AI), Sharath Keshava Narayanan (founder, Sanas AI), Harish Manian (Group CEO, BMH), and actor Nivin Pauly.
The fresh funding will be allocated towards product development, expanding the engineering team, and deepening market validation with early enterprise customers.
“Voice agents fail silently. An enterprise might have a million conversations a month, but they have no idea which ones went wrong, why the agent fumbled, or how to fix it without manually reviewing thousands of calls,” said Nikkitha Shanker, Co-founder of SuperBryn.
Founded nine months ago, SuperBryn was started by Shanker, a second-time founder and NIT Calicut graduate, and Dr. Neethu Mariam Joy, a voice AI researcher with a PhD from IIT Madras and postdoctoral experience at King’s College London.
The startup is building an evaluation, observability, and self-learning layer for enterprise voice AI systems, targeting global customers, with early traction in the US market.
“We’re building the layer that surfaces what’s breaking, why it’s breaking, and automatically makes the agent better, without human intervention. Monitoring and Evals is non-negotiable in industries like healthcare and insurance, where one failed conversation can mean a missed diagnosis or a compliance violation,” Shanker added.
SuperBryn operates in a market where a major share of voice AI pilots fail to move into production due to issues such as accents, background noise, and complex multi-turn conversations, across sectors including healthcare, financial services, and insurance.
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